Privacy Policy
This Privacy Policy explains how Vet Pet collects, uses, and protects information when you visit vetpetgolden.us or otherwise contact us.
1. Introduction
Vet Pet ("Vet Pet," "we," "us," or "our") operates the website vetpetgolden.us (the "Site") from our location at 19373 Silverfox Pkwy, Oregon City, OR 97045. This Privacy Policy is intended to help you understand what information the Site collects, how that information is used, and the choices you have regarding it. This Site is informational in nature: it does not sell any product, list prices, or offer online purchasing of any kind. By using the Site, you agree to the collection and use of information in accordance with this Policy.
We encourage you to read this Policy in full, together with our Cookie Policy and Bing Ads Policy, both of which are incorporated here by reference and go into further detail on specific tracking technologies referenced below.
2. Information We Collect
We aim to collect only the information reasonably necessary to operate the Site and respond to inquiries. Depending on how you interact with us, we may collect the following categories of information:
- Information you provide directly — such as your name, email address, phone number, and any message content you submit through our contact form, or information you share with us over the phone or by email.
- Automatically collected technical information — such as your IP address, browser type and version, device type, operating system, referring or exit pages, and general usage patterns, collected through cookies, log files, and similar technologies.
- Approximate location information — inferred from your IP address or browser settings, used only in a general sense (for example, to understand which regions visit our Site) and not for precise geolocation tracking.
We do not knowingly collect sensitive categories of personal information (such as financial account numbers, government identification numbers, or health information about you as an individual) through this Site, and we ask that you avoid including such details in the contact form.
3. How We Use Your Information
We use the information described above for purposes that include:
- Responding to questions, messages, or requests you submit through the Site, by phone, or by email;
- Operating, maintaining, and improving the Site's functionality, layout, and content;
- Understanding general trends in how visitors use the Site, so we can make it more useful over time;
- Measuring the general performance of any informational advertising we run, including through Microsoft Advertising (Bing Ads), as described in our Bing Ads Policy;
- Maintaining the security and integrity of the Site, and detecting or preventing misuse.
We do not use the information we collect to make automated decisions that produce legal or similarly significant effects concerning you, and we do not use this Site to process online payments or transactions of any kind.
4. Cookies & Tracking Technologies
Like most websites, vetpetgolden.us uses cookies and similar technologies (such as pixels and local storage) to remember your preferences, understand usage patterns, and support the advertising measurement described below. When you first visit the Site, you will see a cookie banner that lets you accept all cookies, decline optional cookies, or manage your preferences by category (essential, analytics, and advertising). Our Cookie Policy describes each category in detail, including how to change your choices at any time using the cookie settings icon available on every page.
5. Third-Party Services
We may use a limited number of third-party service providers to help us operate and understand the Site. These may include:
| Service | Purpose |
|---|---|
| Analytics tools (e.g., aggregate visit statistics) | Understand which pages are useful and identify opportunities to improve site content and navigation. |
| Microsoft Advertising (Bing Ads / UET) | Measure the general performance of informational advertising; see our Bing Ads Policy for details. |
| Map service (embedded on our Contact page) | Display our location and provide directions; subject to the map provider's own privacy practices while you interact with the embedded map. |
These providers may set their own cookies or use their own tracking technologies subject to their respective privacy policies, which we encourage you to review. We select providers with a general reputation for responsible data practices, but we do not control how they process information once it leaves our Site.
6. How We Share Information
We do not sell personal information, and we do not share the information we collect for the primary purpose of a third party's own independent marketing use. We may share limited information with:
- Service providers who help us operate the Site (for example, hosting or analytics providers), under confidentiality obligations appropriate to the service they provide;
- Advertising platforms such as Microsoft Advertising, in aggregate or pseudonymized form, for the limited purpose described in our Bing Ads Policy;
- Legal or governmental authorities, if required to comply with applicable law, regulation, legal process, or a valid governmental request.
7. Data Retention
We retain information collected through the contact form or direct communication for as long as reasonably necessary to respond to your inquiry and maintain appropriate business records, after which it is deleted or anonymized on a periodic basis. Aggregated or anonymized analytics information may be retained longer, since it does not identify you individually.
8. Your Privacy Choices & Rights
Depending on where you are located, you may have rights regarding the personal information we hold about you, which can include the right to request access to, correction of, or deletion of that information, and the right to object to certain uses. You can exercise these choices, or ask us any question about this Policy, using the contact details below. We will respond to legitimate requests within a reasonable timeframe. You can also manage cookie-related choices at any time using the cookie settings icon present on every page of the Site.
9. Children's Privacy
This Site is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from children through the contact form. If you believe a child has provided us with personal information, please contact us so we can address it appropriately.
10. Data Security
We take reasonable administrative and technical steps intended to protect the information we handle from loss, misuse, or unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact:
Attn: Todd Anthony Nelson, Owner
19373 Silverfox Pkwy, Oregon City, OR 97045
Phone: (503) 314-5645
Email: info@vetpetgolden.us